Live-In Care Coordinator

Job Introduction

Live-In Care Coordinator
Bluebird Care Cardiff and The Vale

Salary: £28,000

Location: Cardiff & The Vale
Contract Type: Full-Time 08:30-16:30 Monday- Friday 

We’re the best at what we do – and it’s all thanks to talented people like you.

As the leading Home Care provider, we take pride in our work, and we’re looking for a caring and dedicated individual to join our Bluebird Care Cardiff and The Vale Team as a Live-In Care Coordinator to help us set the standard in our Live-In Care packages.

As a Live-In Care Coordinator, you’ll be the heartbeat of our service, ensuring seamless scheduling and coordination of our outstanding Care Assistants across Cardiff and The Vale. This is more than just a job – it’s a chance to make a real impact while enjoying fantastic rewards.

Key Responsibilities

Live-In Care Duties:

- Scheduling live-in care packages, matching carers to clients based on preferences, skills, and compatibility.

- Creating bespoke care plans and risk assessments for new live-in care clients.

- Completing reviews of care plans and risk assessments in line with CIW regulations.

- Completing weekly handovers with live-in care staff and clients.

- Ensuring completion of Daily Average Agreements and acting on any changes in dependency for each live-in care package. 

Care Coordinator Duties

- Scheduling and matching Live-In Care Experts  to customers.

- Ensuring smooth and seamless care delivery with full shift coverage.

- Processing new referrals and updating care needs.

- Liaising with the office team to maintain accurate records and reports.

- Supporting our care team, ensuring they have everything they need to succeed.

- Participating in the on-call rota (one day per week and one weekend in four).

Benefits:

- £28,000 per year

- 28 days holiday (including bank holidays)

- Company events

- Company pension

- Employee discount

- On-site parking

- Referral programme

- Blue Light Card

- Funded training and ongoing development

 Requirements:

- Senior Care Assistant experience with a minimum of 1 year in the care sector

- Previous experience as a Care Coordinator

- NVQ/QCF Level 2 or above in Health & Social Care

- Social Care Wales registration (desirable but not essential)

- Full UK driving licence and access to your own vehicle

- Ability to stay organised and thrive under pressure

Bluebird Care Cardiff and The Vale is an Equal Opportunity Employer.

DBS checks and references will be completed in line with government regulations and recruitment best practices.