Job Introduction

Complex Care Support Worker

Location: Camborne, TR14

£13.46–£13.66 per hour | Expert training | Flexible shift patterns

Bluebird Care Mid & West Cornwall – Where you change lives

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated Complex Care Support Worker to join our Support Worker Team and help us set the standard.

Our customers should feel comfortable in their own homes, and we help them do exactly that. You’ll be supporting people in all aspects of daily living, working independently or as part of a team that is supportive every step of the way. This isn’t just a job, this is a chance to bring purpose and dignity to someone’s life.

If you’re ready to take on a new challenge, supporting our customers with the best quality care, then this is where you belong.

Responsibilities

As a Complex Care Support Worker, your key responsibilities will include:

• Provide high-quality care tailored to each person’s individual needs
• Assist with personal care (e.g. bathing, dressing, grooming)
• Help with meal prepping, preparation and nutrition
• Support with medication, prescriptions and safe disposal
• Carry out light housework like tidying, laundry and general cleaning
• Be a dependable friendly, familiar face for all the customers you care for
• Provide 2:1 support during the day alongside a colleague, and 1:1 sleep-in support at night
• Support with PEG feeding
• Support our customer to get out into the community, enjoying days out and trips
• Follow the care plan closely and keep clear, accurate records
• Promote safety, independence and choice in everyday decisions

Benefits

• £13.46 per hour, rising to £13.66 per hour at weekends – sleep-in nights paid at the same hourly rate
• 24 hours per week – part-time, permanent, a regular pattern with the same customer and small team
• Full induction and ongoing expert training
• Flexible shift patterns
• Regular support and ongoing career development
• Friendly, inclusive team with 24/7 support
• Paid shadow shifts until you and the team feel ready
• Specialist training, including PEG feeding and communication support
• Blue Light Card and staff referral bonus
• Support Worker of the Month and annual appraisal recognition
• Qualified Mental Health First Aiders, social events, fundraising and wellbeing support

Requirements

• A full UK driving licence and access to a vehicle
• A kind, compassionate attitude and a calm approach to care
• Great communication skills and the ability to build positive relationships
• Ability to follow care plans
• Previous care experience is essential, ideally in complex care or learning disability support
• Willingness to train in specialist skills, including PEG feeding
• Experience of PEG feeding, alternative communication or a Level 2 or 3 qualification in Health and Social Care is beneficial
• The right to work in the UK (we are unable to offer visa sponsorship)

If you care deeply, Bluebird Care Mid & West Cornwall makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.

Bluebird Care Mid & West Cornwall is an Equal Opportunity Employer.

Due to the personal care needs of our customer, this vacancy is open to female applicants only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

We are unable to offer visa sponsorship for this role. Applicants must already have the right to work in the UK.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.